不管是在什么行業(yè)，客戶至上是永恒不變動(dòng)額定律，甚至是在經(jīng)濟(jì)發(fā)展的初期，就有著“客戶是上帝”的經(jīng)營口號(hào)，其本質(zhì)就是不管從事任何的行業(yè)，客戶需求永遠(yuǎn)是企業(yè)發(fā)展的根本和終極目標(biāo)，其優(yōu)勢(shì)就在于，滿足了客戶的需求就等于是滿足了市場發(fā)展的空缺。而現(xiàn)代化的經(jīng)濟(jì)發(fā)展，企業(yè)們所追求的不僅僅是讓客戶滿意，通過一切努力達(dá)到客戶的要求標(biāo)準(zhǔn)，更加注重的客戶在擁有商品后的使用效果和感覺，又被稱之為“客戶體驗(yàn)度”?？蛻趔w驗(yàn)度的出現(xiàn)，不僅要求企業(yè)對(duì)于自己產(chǎn)品質(zhì)量要求過關(guān)，更要的是客戶在使用過程中享受到的服務(wù)也要過關(guān)，才是一項(xiàng)圓滿的客戶體驗(yàn)。這不僅對(duì)于企業(yè)產(chǎn)品提出來更高的要求，也對(duì)商家的服務(wù)提出了更高的要求。

No matter in what industry, customer first is the constant unchangable law of dynamic, even in the early stage of economic development, there is a "customer is God" business slogan, the essence is that no matter in any industry, customer demand is always the fundamental and ultimate goal of the development of the enterprise, its advantage is to meet the customer Demand is equal to meeting the vacancy of market development. And modern economic development, the enterprises are pursuing not only the customer satisfaction, through all efforts to meet the requirements of the customer's requirements, more attention to the customer in the use of goods after the use of the effect and feel, also known as the "customer experience". The appearance of customer experience requires not only the enterprise to pass on the quality of its own products, but also the service that the customer enjoys in the process of use. It is a successful customer experience. This not only raises higher requirements for enterprise products, but also puts forward higher requirements for business services.

在灌裝機(jī)械行業(yè)中，全自動(dòng)灌裝機(jī)械設(shè)備不斷融入市場，幾乎壟斷著整個(gè)生產(chǎn)行業(yè)。

In the filling machinery industry, fully automated filling machinery and equipment continue to integrate into the market, almost monopolize the whole production industry.

全自動(dòng)化科技的進(jìn)駐，讓很多生產(chǎn)企業(yè)在實(shí)現(xiàn)生產(chǎn)規(guī)?；系玫搅撕艽蟮膸椭沧屍髽I(yè)生產(chǎn)成本有了很好的改善，因此對(duì)于灌裝機(jī)械生產(chǎn)企業(yè)來說，如何更好的讓客戶提高對(duì)設(shè)備的滿意度和應(yīng)用認(rèn)可，成為設(shè)備生產(chǎn)企業(yè)繼保證機(jī)械設(shè)備高品質(zhì)的同時(shí)，開始注重跟蹤服務(wù)和售后服務(wù)的體驗(yàn)。其實(shí)，現(xiàn)在很多行業(yè)都在實(shí)行著提高售后服務(wù)的標(biāo)準(zhǔn)，當(dāng)然灌裝機(jī)械生產(chǎn)企業(yè)也不會(huì)忽視，而售后服務(wù)也逐步成為經(jīng)濟(jì)發(fā)展的一份子，可以及時(shí)反映企業(yè)對(duì)于客戶，對(duì)于消費(fèi)者的負(fù)責(zé)程度，加強(qiáng)企業(yè)和消費(fèi)者的溝通渠道，讓企業(yè)通過售后服務(wù)的方式了解自身產(chǎn)品的不足和未來的發(fā)展空間。只有和客戶保持著持續(xù)的聯(lián)系，才可以更好的把握客戶的需求，做出及時(shí)的調(diào)整，這樣的發(fā)展節(jié)奏才會(huì)更好的掌握住市場，并且有利的應(yīng)用的市場來完成自己的發(fā)展。

The full automation technology has made many production enterprises in the production scale greatly help, but also make the enterprise production cost has been improved very well. Therefore, for the filling machinery production enterprises, how to better allow customers to improve the satisfaction of equipment and should be approved, become the equipment production enterprises follow insurance. With the high quality of machinery and equipment, we began to focus on the experience of tracking service and after service. In fact, many industries are in practice to improve after-sales service standards, of course, the filling machinery production enterprises will not ignore, and after-sales service has gradually become a part of the economic development, can timely reflect the enterprise for customers, the degree of responsibility for consumers, strengthen communication channels for enterprises and consumers, let enterprises The industry understands the shortage of its products and the future development space through the way of after-sale service. Only with the customer maintain a continuous contact, can better grasp the needs of customers, make timely adjustments, such a better pace of development will master the market, and a favorable application of the market to complete their own development.